Website Durham Police
Are you looking for an opportunity to kickstart your career in customer service? Join Durham Police Careers and become an apprentice in customer service in Darlington. Gain hands–on experience, valuable skills, and qualifications and help support the community by providing excellent customer service.
Duties and Responsibilities
- Producing general correspondence, letters, emails, reports, and statistical information using a range of IT software packages
- Receiving, sorting, and distribution of mail and deliveries
- Retrieving and presenting data using the Force ICT systems
- Providing a customer-focused service and responding to inquiries from internal and external customers including the general public
- Maintaining and operating an efficient and effective record-keeping and filing system, ensuring they are updated and items stored, disposed of, and retrieved when appropriate.
Q: What are the benefits and perks of the job?
A: You will be provided protected learning/study time in the workplace to complete your Level 2 Customer Service Practitioner portfolio and any associated qualifications/assessments.
Q: What experience is needed?
A: Demonstration of aptitude towards Customer Service and commitment to attaining the appropriate qualifications for the Apprenticeship is required.
Conclusion: The job requires a basic standard of IT, literacy and numeracy skills, good communication skills, and a commitment to attaining the appropriate qualifications for the Apprenticeship. The job offers protected learning/study time in the workplace to help you complete your Level 2 Customer Service Practitioner portfolio and any associated qualifications/assessments. This is a great opportunity to gain valuable knowledge and experience and become a certified Customer Service Practitioner. If you have the necessary qualifications and a commitment to learning and development, this is an ideal job for you. Don‘t miss out on this great opportunity and apply now!